September 20 2011 | read more
Network Restorers is a group of independent local companies acting together to service the needs of insurance customers nationally. Network Restorers provides one single point of contact, billing, job tracking and dispute resolution. Network Restorers proactively manages insurance claim surges.
Network Restorers makes use of an advanced web based workflow management tool to manage claims. Claims are submitted online and are assigned to local contractors instantly. Local contractors are notified of the claim by SMS and are able to respond immediately. Network Restorers may be engaged directly by the insurer (via call centre) or by any assessor or broker acting on behalf of the insurer.
Desk audits are performed on each job before processing and invoicing. A compliance database is maintained to ensure that contractors meet specific requirements regarding training standards, as well as public liability insurance and workers compensation insurance.
Network Restorers take our national coverage policy seriously. We are available 24/7/365 to respond to claim surges and individual claims that might occur outside our contractors normal geographical coverage.